Shipping Policy.

1. Introduction

This Shipping Policy outlines the terms and conditions related to the shipping and delivery of hardware products purchased through the VendorBidz Platform.

VendorBidz is a technology-driven procurement platform that connects businesses with premium hardware solutions through automated auctions, ensuring reliable shipping and fulfillment.

2. Role of VendorBidz

3. Order Processing Time

• →Orders are processed after successful auction completion and confirmation
• →Vendors typically process orders within 1–3 business days
• →Processing time may vary depending on product type, quantity, and location

4. Shipping Time & Delivery

Estimated delivery timelines will be provided by the vendor at the time of order confirmation. Delivery timelines may vary based on:

5. Shipping Charges

Shipping charges are determined by the vendor and depend on product weight, delivery location, and urgency. Shipping fees will be clearly displayed before order confirmation.

6. Order Tracking

VendorBidz will provide comprehensive tracking details once the order is shipped, via Email / SMS or directly through your VendorBidz Dashboard.

7. Product Availability & Delays in Delivery

While we strive for prompt delivery, unforeseen delays may occur due to logistics issues or natural disasters. VendorBidz actively monitors all shipments and will proactively assist in resolving any transit delays.

Product Availability: If you purchase a product and it is available, it will be shipped as per the timeline. However, in rare cases where a product becomes unavailable after purchase, it may cause a delay. In such scenarios, we may also issue a full refund to your original payment account.

8. Damaged or Lost Shipments

9. International Shipping

International shipping may or may not be supported depending on vendor capability. Additional charges such as customs duties, taxes, or import fees may apply and are the responsibility of the buyer.

10. Failed Delivery Attempts

If delivery fails due to an incorrect address or unavailability, re-delivery may be attempted and additional charges may apply.

11. Handling & Packaging Standards

All hardware, especially sensitive components like Motherboards and CPUs, must be shipped in anti-static, shock-absorbent packaging as per the VendorBidz Logistics Checklist.